Contact Mellow Melon | Customer Support, Orders & Enquiries

Need help with your order or looking for the perfect gift? We’d love to help.

We’d love to help. We usually reply within 24 hours (Mon–Fri).

Customer Support Hours

Monday – Friday: 9am – 5pm

Saturday – Sunday: Replies may take a little longer

Send Us a Message

Before You Contact Us

How long does shipping take?

We ship across the UK, EU, USA, and UAE. Delivery times vary depending on the product and destination, but most orders are dispatched within a few working days and delivered within 3–10 business days.

Please note that made-to-order items may take slightly longer.

How do I choose the right card or gift?

If you're unsure which card, mug, print, or gift is best for your occasion, feel free to contact us. We’re always happy to help you find the perfect option.

Do you ship internationally?

Yes — we currently ship to the UK, EU, USA, and UAE. Shipping times and delivery costs vary depending on your location and the product ordered.

My order arrived damaged — what should I do?

Please contact us as soon as possible with your order number and clear photos of the item. We’ll work quickly to resolve the issue and make it right.

Can I change my order after placing it?

If your order has not yet entered production, we may be able to make changes. Please contact us as soon as possible after placing your order so we can help.

Trusted by customers for thoughtful gifts, fast delivery, and quality that makes every occasion special.

Why Customers Love Mellow Melon

Fast UK Delivery
Quick dispatch across the UK, EU, USA, and UAE
Secure Checkout
Safe payments and protected checkout every time
Small Business, Big Heart
Thoughtful gifts made with love for every occasion